Frequently Asked Questions

General Questions

What is Free-Roam Virtual Reality?
How do I book an appointment?
What is the maximum group size?
Who is this experience for?
Are there any age requirements to play?
Can I wear glasses?
What is your refund/cancellation policy?

Birthday Party Questions

How does a birthday party work?
Do you have a party room?
Is food included in the price?
What's inside the party room?
What if some people don't show up on the day of the event?

Team Building Questions

I have more than 10 people in my group, how does it work?
I have more than 40 people in my group, how does it work?
Do you have mobile or offsite options?
Do you provide a space for food and refreshments?
What do I need to do to make a reservation?

Hygiene Questions

What's your cleaning and sanitization process?
What makes it safe to play at Mirage VR?

Other Questions

How long are the experiences?
How much does it cost?
What should I wear?
Do I need to sign a waiver?
Do you accept corporate event bookings?
I’m interested in franchising or other business matters.